LanSchoolGuide


 * LanSchool Quick Troubleshooting Guide:**
 * 1) Unable to Browse for Student or Student computer shows up as “Missing student…”
 * 2) Are you able to see **//any//** students?
 * 3) Yes (the issue is likely due to the student’s computer)
 * 4) Make sure the student’s laptop is on and logged in.
 * 5) Make sure their Wi-Fi is On and that they are on the “students” wireless network.
 * 6) Make sure their computer name is something that makes sense (e.g. Mark’s MacBookPro, or mvernon laptop)
 * 7) Check to see if any unauthorized network software is installed that could interfere with LanSchool (e.g. HotSpot Shield, SpotFlux, VPN clients)
 * 8) If the student’s laptop has not been restarted in a few days have them try restarting their laptop.
 * 9) Try removing the student from your Class List then re-adding them.
 * 10) No (the issue is likely due to the teacher’s computer)
 * 11) Make sure your laptop is on the “facstaff” wireless network.
 * 12) If your laptop has not been restarted in a few days, try restarting your laptop.
 * 13) Student is showing up on the LanSchool console but the display is black or checkered
 * 14) This is typically due to the student running some kind of video application in full screen.